Terms of service.

Effective Date: January 2015

Welcome to Ashmin Cargo Services (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our freight forwarding services and website. By accessing or using our services, you agree to these Terms in full.

1. Scope of Services

Ashmin Cargo Services acts solely as a freight forwarder, coordinating the transportation of goods through third-party carriers. We do not operate transport vehicles or act as a carrier. Our services include:

  • Arranging air and sea freight shipping

  • Coordinating customs clearance and documentation

  • Providing tracking and customer support

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and lawful shipment information

  • Ensure that all shipments comply with local and international laws

  • Pay all applicable service charges, duties, taxes, and fees

  • Refrain from shipping prohibited or restricted items

3. Limitations of Liability

Ashmin Cargo Services shall not be liable for:

  • Delays, loss, or damage caused by third-party carriers or customs authorities

  • Consequential or indirect damages, including lost profits

  • Failure to perform services due to force majeure (e.g., natural disasters, war, strikes, pandemics)

Our liability, if any, is strictly limited to the fees paid to us for the specific shipment in question.

4. Insurance

We strongly recommend that clients obtain separate cargo insurance for all shipments. Unless explicitly agreed upon, Ashmin Cargo Services does not provide insurance coverage.

5. Service Modifications and Termination

We reserve the right to modify, suspend, or terminate services at any time without prior notice, including for violations of these Terms.

6. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the origin and destination country/countries, without regard to conflict of laws principles.

7. Dispute Resolution

In the event of a dispute, parties agree to attempt resolution through negotiation before pursuing legal remedies. Any unresolved disputes shall be subject to the exclusive jurisdiction of the courts in India.

8. Contact Us

If you have questions about these Terms, please contact:

Ashmin Cargo Services Pvt. Ltd.
Xvii/2166, Shadi Khanpur Ranjit Nagar, West Patel Nagar, Delhi, 110008, India
Email: psmalhotra@ashmincargo.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.